Cossel International Trading Co., Ltd., formerly known as Hong Kong Tianhui Industry and Trade, was established in 2010. It is composed of a team with international vision and experience. The company is committed to providing customers with high-quality products and services. At the core, it attaches great importance to the experience and feelings of customers. In the course of more than 10 years of development, the company has formed its own product selection standards and established a good reputation in the hearts of customers.The advent of the new crown epidemic has affected the global supply chain system to a certain extent. The company actively established a freight service system, established extensive cooperative relations with many freight companies, and efficiently served customers in the transportation and rapid arrival of medical materials. High efficiency and energy saving are achieved in emergency material transportation. During the epidemic, we actively participated in the deployment and transportation of medical materials between international and mainland China, and our services reached the front line to ensure that our cooperative customers can obtain the products they want in a timely manner.We are unswervingly committed to improving our service level and providing satisfactory products and good service. We attach great importance to the relationship with our partners. We believe that a cooperation will be a friend forever.

Basic Service Process:1. Submit the required informationCustomers submit product demand information and sign a service contract with Cossel. To ensure the accuracy of product information and prices, customers need to send us the product requirements as detailed as possible, including product size, specification, quantity, conditions to be met, destination country and expected delivery date. It is best to provide estimated annual demand and target price so that we can negotiate with suppliers and factories to further reduce procurement costs. This will help us quickly and accurately find the product that best meets our customers' requirements.2. Product PurchasingWe search for a wide range of potential manufacturers from existing partners, databases, the Internet, trade shows and directories. For each product, we will provide customers with at least 3 qualified suppliers. However, the number of manufacturers may vary depending on the manufacturer scarcity of the requested product.3. QuoteAfter obtaining the customer demand information, we will send the quotation and product qualification to the customer within 1-2 working days. Quote will include product price, approximate shipping, customs charges.4. ProofingWhen the customer confirms the quotation and delivery date and is willing to proceed to the next step, we will ask the factory to request the sample from the factory (sample fee and shipping cost are paid by the customer).5. Factory AuditWe will send our inspectors to visit the factory on behalf of our customers. We will inspect the factory, negotiate the price and help our customers to video conference with the factory. The client needs to be reimbursed for travel expenses and a service fee of $300. Customers with orders over $100,000 are eligible for a service fee refund after the transaction is complete. (Customers need to inform us in advance to use this service, and we will confirm with the factory after consultation).6. Place an orderAfter the demand is satisfied, we will ask the factory to issue PI directly to the customer, and the customer will pay Cossel. After payment, we will contact the supplier in real time to monitor the progress and ensure on-time delivery.7. Production supervisionFor customers who need to supervise the production and delivery of the factory in real time, we can send a factory representative to supervise the production and report the progress of the factory every day, with photos and videos, and charge a service fee of $100 per person per day, and the travel expenses are determined by the customer according to the actual cost to reimburse. (Customers need to inform us in advance to use this service, and we will confirm with the factory after consultation).8. Pre-shipment inspectionWe can arrange professional pre-shipment inspection services provided by designated third parties and submit professional inspection reports to customers. The cost of the inspection report is about $200-300. This service is free for orders over $50,000. (Customers need to inform us in advance to use this service, and we will confirm with the factory after consultation).9. Logistics and customs clearanceAfter the customer settles the payment with Cossel, the factory will release the product immediately and send the product to the designated destination. We will help customers contact the freight company and do customs clearance (customers can also do it themselves). We will make quotations from our 3 freight forwarding companies at the same time according to the actual shipping situation and delivery time, and finally send the summary to the customer for reference. Customers will choose the best option at their own discretion and pay directly to any shipping company, including their own.11..After-sale serviceFrom the day the product is delivered, we will help resolve any issues that arise due to product usage or quality issues.

With the weakening of the impact of the new crown epidemic, many countries around the world have opened their borders and consumption has recovered. It is expected that transportation will be relatively congested for a period of time in the future, and the congestion at the terminal will continue for a period of time. Coupled with the outbreak of the Russian-Ukrainian war, global oil prices have soared and transportation costs There will be no downward trend in the short term. Under this circumstance, the life of foreign trade enterprises will be extremely difficult, and even losses will occur. As a foreign trade enterprise, we will pay close attention to shipping forms and international forms, improve the flexibility and adaptability of enterprises, and make timely responses. measure.In terms of customer procurement, Cossel will continue to uphold efficient customer service and provide high-quality products as the first concept. No matter how the situation changes, we will continue to dig deep into the foreign trade industry, deploy digital foreign trade, and better serve customers. In the future, the company will be based on medical and health products, continuously enrich the company's product categories, develop more suppliers, establish warehousing and digital sales, and provide value with higher efficiency.